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CustomerFirst to RSTickets!Pro
migration service

Extremely easy , no special knowledge or coding required. A complete CustomerFirst to RSTickets!Pro data migration tool.

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The best CustomerFirst to RSTickets!Pro tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on the records you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and see the wonders happening.
Data completion
Transfer your help desk info in full to ensure that no ticket is missing critical customer support information.
Easy procedure

No need to worry about coding or continuously control each piece of info transferred.

Just link both platforms, tick what you need to take to a new database and allow the tool do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is everything which is why we developed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in control

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from CustomerFirst to RSTickets!Pro

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in RSTickets!Pro.

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Sustained association between object and people

When migrating your records from CustomerFirst to RSTickets!Pro we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CustomerFirst to RSTickets!Pro work

  • Get ready

    Sign-up and go to our migration service.

  • Choose and link your CustomerFirst service desk with HDM.

  • Grant the right to access your RSTickets!Pro account.

  • Outline your business needs

    Let us know what parts of your migration you would like to tweak

  • Have your requirements estimated

    We shall research your application and get back to you with a price range and a scope of work.

  • Migrate from CustomerFirst to RSTickets!Pro everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your RSTickets!Pro import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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