CustomerFirst to Requestor
migration service
Trouble-free , no special skill set or programming required. A complete CustomerFirst to Requestor data migration instrument.
CustomerFirst to Requestor
The best CustomerFirst to Requestor tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to move and set off with the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the target platform and see the magic happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer support information.Automated tool
Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as possible.
Link the help desks, pick records, click ok, and you’re done!
Data maintenance
Your customer data comes unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our team members can access to your passwords or other information.
You may rest assured that with HDM no hacker attacks will take place.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from CustomerFirst to Requestor
Strong safety of your data
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Requestor.Next
Sustained connection between object and people
When migrating your records from CustomerFirst to Requestor we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Requestor
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Requestor work
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Get ready
Sign up and go to our migration software.
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Link CustomerFirst
Choose and link your CustomerFirst service desk with HDM.
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Link Requestor
Give the right to access your Requestor account.
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Detail your needs
Let us understand precisely what elements of your migration you would like to adjust
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Get your preferences estimated
We'll investigate your case and send you with a price range and a scope of work.
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Migrate from CustomerFirst to Requestor all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Requestor import
Our team would be more than happy to perform a custom migration in case you have particular demands.
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