CustomerFirst to Re:Desk
migration service
Effortless , no special knowledge or programming required. A complete CustomerFirst to Re:Desk data migration instrument.
CustomerFirst to Re:Desk
Your best tool for CustomerFirst to Re:Desk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer service details.Automated migration
Worried that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface accessible as possible.
Attach the help desks, choose data, click ok, and the migration is ready!
Data dependency
Your customer info migrates unite and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members have see your credentials or other information.
You may be sure that with HDM no hacker attacks will take place.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to propose the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to Re:Desk
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Re:Desk.Next
Maintained association between object and people
When migrating your data from CustomerFirst to Re:Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Re:Desk work
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Prepare
Sign-up and go to our migration wizard.
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Connect CustomerFirst
Choose and connect your CustomerFirst support desk with HDM.
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Connect Re:Desk
Give the right to access your Re:Desk account.
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Express your business needs
Let us know what parts of your migration you want to fine-tune
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Get your requirements estimated
We will analyze your application and send you with a total price and a scope of tasks.
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Migrate from CustomerFirst to Re:Desk everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Re:Desk import
Our staff would be more than happy to run a customized migration if you have particular requirements.
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