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CustomerFirst to ReadyDesk
migration service

Trouble-free , no special expertise or coding required. A complete CustomerFirst to ReadyDesk data migration software.

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The best CustomerFirst to ReadyDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on what data you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and enjoy the miracle happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer support details.
Simple and easy process

No need to worry about coding or constantly control each piece of info transferred.

Just attach both platforms, tick what you want to migrate and allow the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is key which is why we developed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from CustomerFirst to ReadyDesk

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in ReadyDesk.

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Sustained relation between object and people

When migrating your records from CustomerFirst to ReadyDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CustomerFirst to ReadyDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect CustomerFirst

    Choose and link your CustomerFirst support desk with HDM.

  • Connect ReadyDesk

    Grant access to your ReadyDesk account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Migrate from CustomerFirst to ReadyDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your ReadyDesk import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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