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CustomerFirst to Paldesk
migration service

Effortless , no special skill set or coding required. A complete CustomerFirst to Paldesk data migration software.

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Your best tool for CustomerFirst to Paldesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and see the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer support details.
Simple and easy process

You don’t have to bother about scripting or constantly control each piece of info moved.

Just attach both platforms, choose what you want to take to a new database and let the system deal with the remainder.

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

You data is everything which is why we created a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from CustomerFirst to Paldesk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Paldesk.

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Maintained association between object and people

When migrating your data from CustomerFirst to Paldesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to Paldesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Opt and link your CustomerFirst support desk with HDM.

  • Connect Paldesk

    Give the right to access your Paldesk account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you need to modify

  • Have your preferences estimated

    We'll research your case and get back to you with a cost and a scope of tasks.

  • Migrate from CustomerFirst to Paldesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Paldesk import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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