CustomerFirst to Outlook
migration service
Effortless , no special knowledge or programming required. A complete CustomerFirst to Outlook data migration tool.
CustomerFirst to Outlook
Your best tool for CustomerFirst to Outlook data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply decide on the records you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and see the wonders happening.Record completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer support details.Simple and easy procedure
You don’t have to bother about coding or constantly watch each record moved.
Just link your source and target, pick what you need to migrate and let the system do the rest for you.
Data dependency
Your customer info comes unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can see your credentials or records.
You can be sure that with HDM no data breaches are possible.
Record mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Simple & effective
In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we aim to propose the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to Outlook
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Outlook.Next
Maintained link between object and people
When migrating your data from CustomerFirst to Outlook we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Outlook
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Outlook work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from CustomerFirst to Outlook.
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Connect CustomerFirst
Complete the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect Outlook
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Outlook everything
Once everything's validated, find a quiet time with the minimal load on the support staff and begin migrating from CustomerFirst to Outlook.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Outlook import
Our staff would be more than happy to run a customized migration in case you have particular demands.
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