CustomerFirst to ((OTRS)) Community Edition
migration service
Effortless , no special expertise or coding required. A complete CustomerFirst to ((OTRS)) Community Edition data migration tool.
Effortless , no special expertise or coding required. A complete CustomerFirst to ((OTRS)) Community Edition data migration tool.
You don’t have to bother about coding or constantly control each piece of info moved.
Just link your source and target, tick what you need to take to a new database and allow the tool do the rest for you.
Your information comes unite , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Your information is behind impenetrable walls. Not even all our employees can see your credentials or other information.
You may rest assured that with HDM no data breaches are possible.
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
In just a couple of buttons to press you will be able to select what goes where, when it starts, and how.
Our software took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
As a migration service provider, we aim to deliver the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from CustomerFirst to ((OTRS)) Community Edition.
Fill out the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Once everything's validated, find a quiet time with the minimal load on the support department and start migrating from CustomerFirst to ((OTRS)) Community Edition.
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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