CustomerFirst to osTicket
migration service
Effortless , no special expertise or coding required. A complete CustomerFirst to osTicket data migration tool.
CustomerFirst to osTicket
Your best tool for CustomerFirst to osTicket data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.Record completion
Move your help desk records in full to make certain that no ticket has lost vital customer support information.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.
Attach the help desks, choose data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
You data is everything which is why we developed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Simple & effective
In just a few clicks it will be possible to pick the data arrangement, when it goes, and how.
Our software took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Good service first
Except providing great customer support services, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to osTicket
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in osTicket.Next
Retained connection between object and people
When migrating your data from CustomerFirst to osTicket we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to osTicket work
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Prepare
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from CustomerFirst to osTicket.
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Link CustomerFirst
Complete the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Link osTicket
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to osTicket everything
When everything's tested out, find a quiet time with the least load on the support team and start migrating from CustomerFirst to osTicket.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your osTicket import
Our staff would be more than happy to run a personalized migration if you have particular demands.
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