CustomerFirst to Manage Engine
migration service
Effortless , no special skill set or programming required. A complete CustomerFirst to Manage Engine data migration instrument.
CustomerFirst to Manage Engine
Your best tool for CustomerFirst to Manage Engine data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to move and start the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the target solution and observe the magic happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer service information.Automated migration
Scared that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool user friendly as possible.
Connect the platforms, pick data, click ok, and you’re done!
Data maintenance
Your customer info comes unite and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members have access to your credentials or records.
You can rest assured that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to Manage Engine
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Manage Engine.Next
Retained association between object and people
When migrating your data from CustomerFirst to Manage Engine we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Manage Engine work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from CustomerFirst to Manage Engine.
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Link CustomerFirst
Fill out the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect Manage Engine
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Manage Engine everything
Once everything's validated, determine a quiet time with the least load on the support team and start migrating from CustomerFirst to Manage Engine.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Manage Engine import
Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
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