CustomerFirst to LiveChat
migration service
Smooth , no special knowledge or coding required. A complete CustomerFirst to LiveChat data migration software.
CustomerFirst to LiveChat
Your best tool for CustomerFirst to LiveChat data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to move and start the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer service details.Automated migration
Afraid that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool simple to use as possible.
Link the platforms, pick records, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
You data is everything which is why we designed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Simple & effective
In just a few buttons to press you will be able to select what goes where, when it goes, and how.
Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service first
Apart from producing great customer support services, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to LiveChat
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in LiveChat.Next
Sustained relation between object and people
When migrating your data from CustomerFirst to LiveChat we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to LiveChat work
-
Prepare
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from CustomerFirst to LiveChat.
-
Connect CustomerFirst
Fill out the form with required credentials to permit our data migration tool to fetch records from your current help desk.
-
Connect LiveChat
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
-
Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to LiveChat everything
Once everything's tested out, determine a quiet time with the least load on the support department and start migrating from CustomerFirst to LiveChat.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your LiveChat import
Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…