CustomerFirst to Kayako Classic
migration service
Extremely easy , no special know how or coding required. A complete CustomerFirst to Kayako Classic data migration tool.
CustomerFirst to Kayako Classic
The best CustomerFirst to Kayako Classic tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to migrate and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the miracle happening.Data structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost vital customer support information.Easy procedure
No need to worry about scripting or continuously control each record moved.
Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard do the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
You data is everything which is why we developed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it is possible to select what goes where, when it starts, and how.
Our developers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from CustomerFirst to Kayako Classic
Strong safety of your data
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Kayako Classic.Next
Sustained link between object and people
When migrating your records from CustomerFirst to Kayako Classic we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to Kayako Classic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Kayako Classic work
Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from CustomerFirst to Kayako Classic.
Link CustomerFirst
Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
Link Kayako Classic
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Kayako Classic everything
When everything's validated, choose a quiet time with the least load on the support department and start migrating from CustomerFirst to Kayako Classic.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your Kayako Classic import
Our team would be more than happy to perform a customized migration if you have particular needs.
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