CustomerFirst to Issuetrak
migration service
Effortless , no special expertise or programming required. A complete CustomerFirst to Issuetrak data migration tool.
CustomerFirst to Issuetrak
Your best tool for CustomerFirst to Issuetrak data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and see the wonders happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer service details.Automated migration
Worried that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Link the help desks, choose records, click ok, and you’re done!
Data dependency
Your customer info migrates complete and we mean it.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our staff members have see your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a few clicks you will be able to choose what goes where, when it starts, and in what order.
Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to Issuetrak
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Issuetrak.Next
Maintained connectivity between object and people
When migrating your data from CustomerFirst to Issuetrak we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to Issuetrak
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Issuetrak work
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Prepare
Sign-up and go to our migration wizard.
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Connect CustomerFirst
Select and connect your CustomerFirst support desk with HDM.
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Connect Issuetrak
Give access to your Issuetrak account.
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Describe your needs
Let us understand precisely what parts of your migration you need to adjust
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Get your requirements estimated
We will investigate your case and get back to you with a the overall cost and a scope of work.
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Migrate from CustomerFirst to Issuetrak everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Issuetrak import
Our staff would be more than happy to run a custom migration if you have specific requirements.
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