CustomerFirst to IMIchat
migration service
Smooth , no special skill set or coding required. A complete CustomerFirst to IMIchat data migration tool.
CustomerFirst to IMIchat
Your best tool for CustomerFirst to IMIchat data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Just pick what data you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new solution and enjoy the magic happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing vital customer support details.Automated migration
Worried that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Link the help desks, pick data, click ok, and you’re done!
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our team members can see your passwords or records.
You can be sure that with HDM no hacker attacks will take place.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we aim to propose the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to IMIchat
Strong privacy of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in IMIchat.Next
Retained connectivity between object and people
When migrating your data from CustomerFirst to IMIchat we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to IMIchat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to IMIchat work
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Prepare
Sign-up and go to our migration tool.
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Link CustomerFirst
Pick and link your CustomerFirst support desk with HDM.
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Link IMIchat
Grant access to your IMIchat account.
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Outline your needs
Let us know exactly what elements of your migration you want to adjust
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Have your needs estimated
We will investigate your application and send you with a price range and a scope of tasks.
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Migrate from CustomerFirst to IMIchat all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your IMIchat import
Our staff would be more than happy to perform a custom migration in case you have particular requirements.
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