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CustomerFirst to HubSpot Service Hub
migration serviceHelp Desk Migration partner of HubSpot Service Hub

Smooth , no special knowledge or coding required. A complete CustomerFirst to HubSpot Service Hub data migration tool.

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Your best tool for CustomerFirst to HubSpot Service Hub data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and observe the wonders happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing vital customer service details.
Automated migration

Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in charge

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from CustomerFirst to HubSpot Service Hub

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in HubSpot Service Hub.

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Sustained connection between object and people

When migrating your data from CustomerFirst to HubSpot Service Hub we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to HubSpot Service Hub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to HubSpot Service Hub work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from CustomerFirst to HubSpot Service Hub.

  • Connect CustomerFirst

    Complete the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect HubSpot Service Hub

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HubSpot Service Hub everything

    When everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from CustomerFirst to HubSpot Service Hub.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HubSpot Service Hub import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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