CustomerFirst to Helpninja
migration service
Extremely easy , no special knowledge or programming required. A complete CustomerFirst to Helpninja data migration tool.
CustomerFirst to Helpninja
The best CustomerFirst to Helpninja tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply pick what data you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and enjoy the wonders happening.Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer service information.Effortless procedure
No need to worry about scripting or continuously watch each piece of info moved.
Just link your source and target, choose what you need to migrate and let the system do the remainder.
Data dependency
Your customer data migrates unite and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members have access to your passwords or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Simple & effective
In only a few buttons to press you will be able to select the data arrangement, when it goes, and how.
Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we aim to propose the best possible migration tool. However, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from CustomerFirst to Helpninja
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in Helpninja.Next
Retained association between object and people
When migrating your records from CustomerFirst to Helpninja we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Helpninja
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Helpninja work
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Get ready
Sign-up and go to our migration software.
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Connect CustomerFirst
Opt and connect your CustomerFirst service desk with HDM.
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Link Helpninja
Grant the right to access your Helpninja account.
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Outline your requirements
Let us know exactly what elements of your migration you wish to tweak
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Get your requirements estimated
We'll research your application and send you with a price and a scope of tasks.
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Migrate from CustomerFirst to Helpninja everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Helpninja import
Our team would be more than happy to run a custom migration if you have particular requirements.
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