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CustomerFirst to Gorgias
migration service

Smooth , no special know how or programming required. A complete CustomerFirst to Gorgias data migration software.

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Your best tool for CustomerFirst to Gorgias data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to migrate and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing critical customer support details.
Effortless process

You don’t have to bother about coding or continuously watch each piece of info moved.

Just attach both platforms, choose what you need to take to a new database and let the tool do the rest for you.

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive how you expected.

Security is paramount

Information is key which is why we developed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from CustomerFirst to Gorgias

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Gorgias.

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Maintained association between object and people

When migrating your data from CustomerFirst to Gorgias we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to Gorgias work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from CustomerFirst to Gorgias.

  • Connect CustomerFirst

    Fill in the form with required credentials to permit our data migration tool to retrieve information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gorgias everything

    Once everything's tested, determine a quiet time with the least load on the support team and start migrating from CustomerFirst to Gorgias.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Gorgias import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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