CustomerFirst to Gemini
migration service

Smooth , no special skill set or coding required. A complete CustomerFirst to Gemini data migration software.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from CustomerFirst to Gemini

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Gemini.

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Sustained connectivity between object and people

When migrating your data from CustomerFirst to Gemini we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from CustomerFirst to Gemini

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from CustomerFirst to Gemini work

  • Prepare

    Sign up and go to our migration tool.

  • Pick and connect your CustomerFirst service desk with HDM.

  • Grant the right to access your Gemini account.

  • Clarify your needs

    Let us know what elements of your migration you need to tweak

  • Get your needs estimated

    We'll investigate your case and send you with a total price and a scope of tasks.

  • Migrate from CustomerFirst to Gemini all data

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Gemini import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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Help Desk Migration service


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