CustomerFirst to Gemini
migration service
Smooth , no special skill set or coding required. A complete CustomerFirst to Gemini data migration software.
Smooth , no special skill set or coding required. A complete CustomerFirst to Gemini data migration software.
No need to worry about scripting or constantly watch each record moved.
Just attach both platforms, tick what you want to migrate and allow the system deal with the rest for you.
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Information is key which is why we designed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Outside of producing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from CustomerFirst to Gemini.
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Once everything's tested, determine a quiet time with the least load on the support department and start migrating from CustomerFirst to Gemini.
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
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