CustomerFirst to FuseDesk
migration service
Effortless , no special know how or coding required. A complete CustomerFirst to FuseDesk data migration instrument.
CustomerFirst to FuseDesk
Your best tool for CustomerFirst to FuseDesk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just choose what data you need to transfer and start the transition right away.Easy transition process
No specific expertise needed. Just pick what data will go to the new system and enjoy the wonders happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer support information.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we designed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to FuseDesk
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in FuseDesk.Next
Sustained relation between object and people
When migrating your data from CustomerFirst to FuseDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to FuseDesk work
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Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from CustomerFirst to FuseDesk.
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Link CustomerFirst
Complete the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Connect FuseDesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to FuseDesk all data
When everything's tested out, find a quiet time with the least load on the support staff and start migrating from CustomerFirst to FuseDesk.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your FuseDesk import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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