CustomerFirst to Freshservice
migration service
Effortless , no special knowledge or coding required. A complete CustomerFirst to Freshservice data migration software.
CustomerFirst to Freshservice
Your best tool for CustomerFirst to Freshservice data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and enjoy the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket is missing vital customer service information.Effortless procedure
You don’t have to bother about scripting or continuously watch each piece of info transferred.
Just link your source and target, pick what you need to take to a new database and allow the system do the remainder.
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our team members have access to your passwords or other information.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to select the data arrangement, when it starts, and how.
Our software considered customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we strive to propose the best possible migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to Freshservice
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Freshservice.Next
Retained connection between object and people
When migrating your data from CustomerFirst to Freshservice we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Freshservice work
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Prepare
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from CustomerFirst to Freshservice.
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Link CustomerFirst
Complete the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Link Freshservice
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Freshservice everything
When everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from CustomerFirst to Freshservice.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Freshservice import
Our staff would be more than happy to run a customized migration in case you have particular needs.
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