CustomerFirst to Freshdesk
migration service
Smooth , no special knowledge or coding required. A complete CustomerFirst to Freshdesk data migration software.
CustomerFirst to Freshdesk
Your best tool for CustomerFirst to Freshdesk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and see the magic happening.Record completion
Move your help desk data in full to make certain that no ticket has lost vital customer service details.Automated migration
Afraid that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.
Attach the help desks, choose data, click ok, and you’re done!
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members have see your credentials or other information.
You can be certain with HDM no data breaches will take place.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a few clicks it is possible to choose what goes where, when it starts, and in what order.
Our tech engineers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to propose the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to Freshdesk
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in Freshdesk.Next
Retained association between object and people
When migrating your data from CustomerFirst to Freshdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to Freshdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to Freshdesk work
-
Prepare
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from CustomerFirst to Freshdesk.
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Connect CustomerFirst
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link Freshdesk
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
-
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to Freshdesk everything
Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from CustomerFirst to Freshdesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Freshdesk import
Our staff would be more than happy to run a personalized migration if you have particular needs.
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