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CustomerFirst to eStreamDesk
migration service

Trouble-free , no special knowledge or coding required. A complete CustomerFirst to eStreamDesk data migration instrument.

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The best CustomerFirst to eStreamDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as possible.

Attach the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from CustomerFirst to eStreamDesk

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in eStreamDesk.

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Sustained association between object and people

When migrating your records from CustomerFirst to eStreamDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to eStreamDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CustomerFirst to eStreamDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect CustomerFirst

    Choose and link your CustomerFirst support desk with HDM.

  • Connect eStreamDesk

    Grant access to your eStreamDesk account.

  • Express your business needs

    Let us know what parts of your migration you want to fine-tune

  • Have your preferences estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from CustomerFirst to eStreamDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your eStreamDesk import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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