CustomerFirst to Dixa
migration service
Trouble-free , no special knowledge or coding required. A complete CustomerFirst to Dixa data migration software.
Trouble-free , no special knowledge or coding required. A complete CustomerFirst to Dixa data migration software.
No need to worry about coding or constantly watch each piece of info transferred.
Just attach both platforms, tick what you need to take to a new database and let the Migration Wizard do the remainder.
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you expected.
Information is key which is why we created a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
In just a few clicks you will be able to choose what goes where, when it goes, and in what order.
Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Apart from providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the general experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from CustomerFirst to Dixa.
Fill in the form with required credentials to allow our data migration tool to retrieve records from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
When everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from CustomerFirst to Dixa.
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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