CustomerFirst to DigitalGenius
migration service
Effortless , no special skill set or programming required. A complete CustomerFirst to DigitalGenius data migration tool.
CustomerFirst to DigitalGenius
Your best tool for CustomerFirst to DigitalGenius data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just choose what data you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the new system and enjoy the magic happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer service details.Easy process
You don’t have to bother about coding or continuously watch each record moved.
Just attach your source and target, choose what you need to take to a new database and allow the tool do the remainder.
Data maintenance
Your customer info migrates complete and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have see your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it is possible to select what goes where, when it starts, and how.
Our software considered user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer priority
As a data import service supplier, we aim to offer the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to DigitalGenius
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in DigitalGenius.Next
Retained connection between object and people
When migrating your data from CustomerFirst to DigitalGenius we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to DigitalGenius
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to DigitalGenius work
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Prepare
Sign up and go to our migration software.
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Connect CustomerFirst
Select and connect your CustomerFirst support desk with HDM.
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Connect DigitalGenius
Give the right to access your DigitalGenius account.
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Detail your requirements
Let us know exactly what parts of your migration you would like to adjust
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Have your requirements estimated
We shall investigate your application and send you with a total price and a scope of tasks.
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Migrate from CustomerFirst to DigitalGenius all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your DigitalGenius import
Our staff would be more than happy to perform a custom migration if you have specific needs.
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