CustomerFirst to Dezide
migration service
Trouble-free , no special knowledge or coding required. A complete CustomerFirst to Dezide data migration instrument.
CustomerFirst to Dezide
The best CustomerFirst to Dezide tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the wonders happening.Data completion
Move your help desk data in full to make sure that no ticket has lost essential customer service details.Automated tool
Afraid that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Connect the help desks, choose data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
You data is key which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You control the process
Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except providing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from CustomerFirst to Dezide
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Dezide.Next
Retained link between object and people
When migrating your records from CustomerFirst to Dezide we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Dezide
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Dezide work
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Get ready
Sign up and go to our migration service.
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Connect CustomerFirst
Opt and connect your CustomerFirst support desk with HDM.
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Connect Dezide
Grant access to your Dezide account.
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Explain your requirements
Let us know exactly what components of your migration you wish to fine-tune
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Get your preferences estimated
We will analyze your application and send you with a price and a scope of work.
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Migrate from CustomerFirst to Dezide all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Dezide import
Our team would be more than happy to run a custom migration if you have specific requirements.
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