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CustomerFirst to Deskero
migration service

Smooth , no special know how or coding required. A complete CustomerFirst to Deskero data migration tool.

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Your best tool for CustomerFirst to Deskero data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick what data you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer support details.
Simple and easy procedure

No need to worry about scripting or constantly control each record transferred.

Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard deal with the remainder.

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is everything which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from CustomerFirst to Deskero

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Deskero.

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Maintained connectivity between object and people

When migrating your data from CustomerFirst to Deskero we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to Deskero work

  • Prepare

    Sign up and go to our migration service.

  • Select and link your CustomerFirst support desk with HDM.

  • Give the right to access your Deskero account.

  • Explain your requirements

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your preferences estimated

    We will analyze your case and get back to you with a total price and a scope of work.

  • Migrate from CustomerFirst to Deskero all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Deskero import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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