CustomerFirst to Database
migration service
Trouble-free , no special knowledge or programming required. A complete CustomerFirst to Database data migration software.
CustomerFirst to Database
The best CustomerFirst to Database tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to move and start the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and enjoy the magic happening.Data completion
Transfer your help desk info in full to ensure that no ticket is missing critical customer support details.Automated tool
Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.
Link the platforms, choose data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
You data is everything which is why we developed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer support services, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from CustomerFirst to Database
Strong safety of your records
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Database.Next
Sustained connection between object and people
When migrating your records from CustomerFirst to Database we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Database work
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Get ready
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from CustomerFirst to Database.
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Connect CustomerFirst
Fill out the form with requested credentials to permit our data migration tool to fetch records from your current help desk.
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Connect Database
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Database all data
When everything's validated, choose a quiet time with the least load on the support team and begin migrating from CustomerFirst to Database.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Database import
Our team would be more than happy to run a customized migration in case you have special needs.
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