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CustomerFirst to CustomerFirst
migration service

Effortless , no special skill set or coding required. A complete CustomerFirst to CustomerFirst data migration software.

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Your best tool for CustomerFirst to CustomerFirst data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and observe the miracle happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

You data is key which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in charge

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick what goes where, when it starts, and how.

Our software took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from CustomerFirst to CustomerFirst

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in CustomerFirst.

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Retained connectivity between object and people

When migrating your data from CustomerFirst to CustomerFirst we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to CustomerFirst work

  • Prepare

    Sign-up and go to our migration service.

  • Connect CustomerFirst

    Select and link your CustomerFirst support desk with HDM.

  • Connect CustomerFirst

    Give the right to access your CustomerFirst account.

  • Describe your business needs

    Let us know what aspects of your migration you wish to modify

  • Get your requirements estimated

    We'll research your application and send you with a cost and a scope of work.

  • Migrate from CustomerFirst to CustomerFirst all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your CustomerFirst import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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