CustomerFirst to CSV
migration service
Extremely easy , no special expertise or programming required. A complete CustomerFirst to CSV data migration tool.
CustomerFirst to CSV
The best CustomerFirst to CSV tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply choose the records you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and see the miracle happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing vital customer service details.Automated tool
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as possible.
Connect the help desks, pick records, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is everything which is why we created a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Simple & effective
In only a couple of buttons to press it is possible to choose the data arrangement, when it starts, and in what order.
Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from CustomerFirst to CSV
Strong safety of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in CSV.Next
Sustained relation between object and people
When migrating your records from CustomerFirst to CSV we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to CSV
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to CSV work
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Get ready
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from CustomerFirst to CSV.
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Connect CustomerFirst
Fill in the form with required credentials to permit our data migration tool to access data from your current help desk.
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Link CSV
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to CSV everything
When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from CustomerFirst to CSV.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your CSV import
Our team would be more than happy to run a personalized migration in case you have particular needs.
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