CustomerFirst to CSV
migration service

Extremely easy , no special expertise or programming required. A complete CustomerFirst to CSV data migration tool.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to switch from CustomerFirst to CSV

Strong safety of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in CSV.

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Sustained relation between object and people

When migrating your records from CustomerFirst to CSV we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from CustomerFirst to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from CustomerFirst to CSV work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from CustomerFirst to CSV.

  • Connect CustomerFirst

    Fill in the form with required credentials to permit our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV everything

    When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from CustomerFirst to CSV.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your CSV import

Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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