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CustomerFirst to Conversocial
migration service

Extremely easy , no special know how or coding required. A complete CustomerFirst to Conversocial data migration tool.

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The best CustomerFirst to Conversocial tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new platform and observe the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer service information.
Automated tool

Afraid that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Link the platforms, select data, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we designed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to pick the data arrangement, when it goes, and how.

Our developers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from CustomerFirst to Conversocial

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Conversocial.

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Maintained relation between object and people

When migrating your records from CustomerFirst to Conversocial we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CustomerFirst to Conversocial work

  • Get ready

    Sign up and go to our migration tool.

  • Connect CustomerFirst

    Select and connect your CustomerFirst service desk with HDM.

  • Grant the right to access your Conversocial account.

  • Outline your needs

    Let us know what elements of your migration you wish to modify

  • Get your needs estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from CustomerFirst to Conversocial all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Conversocial import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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