CustomerFirst to Conversocial
migration service

Extremely easy , no special know how or coding required. A complete CustomerFirst to Conversocial data migration tool.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from CustomerFirst to Conversocial

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Conversocial.

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Maintained relation between object and people

When migrating your records from CustomerFirst to Conversocial we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from CustomerFirst to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from CustomerFirst to Conversocial work

  • Get ready

    Sign up and go to our migration tool.

  • Connect CustomerFirst

    Select and connect your CustomerFirst service desk with HDM.

  • Grant the right to access your Conversocial account.

  • Outline your needs

    Let us know what elements of your migration you wish to modify

  • Get your needs estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from CustomerFirst to Conversocial all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Conversocial import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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Help Desk Migration service


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