CustomerFirst to C-Desk
migration service

Effortless , no special expertise or coding required. A complete CustomerFirst to C-Desk data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from CustomerFirst to C-Desk

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in C-Desk.

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Maintained relation between object and people

When migrating your data from CustomerFirst to C-Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from CustomerFirst to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from CustomerFirst to C-Desk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect CustomerFirst

    Pick and link your CustomerFirst support desk with HDM.

  • Give the right to access your C-Desk account.

  • Explain your business needs

    Let us know what parts of your migration you would like to fine-tune

  • Get your requirements estimated

    We will research your case and get back to you with a price range and a scope of work.

  • Migrate from CustomerFirst to C-Desk everything

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your C-Desk import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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Help Desk Migration service


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