CustomerFirst to C-Desk
migration service
Effortless , no special expertise or coding required. A complete CustomerFirst to C-Desk data migration instrument.
CustomerFirst to C-Desk
Your best tool for CustomerFirst to C-Desk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose the records you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and see the wonders happening.Record completion
Migrate your help desk data in full to ensure that no ticket has lost vital customer support details.Easy procedure
You don’t have to bother about coding or constantly control each record transferred.
Just link your source and target, tick what you need to migrate and allow the Migration Wizard deal with the remainder.
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can see your passwords or other information.
You may be certain with HDM no hacker attacks are possible.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Simple & effective
In just a few clicks it is possible to choose the data arrangement, when it starts, and how.
Our tech engineers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to C-Desk
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in C-Desk.Next
Maintained relation between object and people
When migrating your data from CustomerFirst to C-Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to C-Desk work
-
Prepare
Sign up and go to our migration tool.
-
Connect CustomerFirst
Pick and link your CustomerFirst support desk with HDM.
-
Link C-Desk
Give the right to access your C-Desk account.
-
Explain your business needs
Let us know what parts of your migration you would like to fine-tune
-
Get your requirements estimated
We will research your case and get back to you with a price range and a scope of work.
-
Migrate from CustomerFirst to C-Desk everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your C-Desk import
Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Data Migration 101
Data Migration Strategies That Actually Work
There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…
Help Desk System Reviews
Top 5 Help Desk Features We Love. And You Should Too
No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…