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CustomerFirst to Cayzu
migration service

Effortless , no special knowledge or programming required. A complete CustomerFirst to Cayzu data migration instrument.

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Your best tool for CustomerFirst to Cayzu data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick the records you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and see the wonders happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost vital customer support details.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.

Link the help desks, choose records, click ok, and you’re done!

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members can see your passwords or records.

You may be sure that with HDM no data breaches will take place.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Simple & effective

In only a few clicks you will be able to choose the data arrangement, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from CustomerFirst to Cayzu

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Cayzu.

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Retained association between object and people

When migrating your data from CustomerFirst to Cayzu we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to Cayzu work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect CustomerFirst

    Pick and link your CustomerFirst support desk with HDM.

  • Grant the right to access your Cayzu account.

  • Outline your needs

    Let us understand precisely what components of your migration you need to adjust

  • Get your requirements estimated

    We shall investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from CustomerFirst to Cayzu all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Cayzu import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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