CustomerFirst to BOSSDesk
migration service
Smooth , no special skill set or coding required. A complete CustomerFirst to BOSSDesk data migration tool.
CustomerFirst to BOSSDesk
Your best tool for CustomerFirst to BOSSDesk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just pick customer info you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the new solution and observe the miracle happening.Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost essential customer service information.Automated migration
Afraid that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool simple to use as possible.
Link the help desks, select records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
Information is key which is why we created a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from CustomerFirst to BOSSDesk
Strong security of your data
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in BOSSDesk.Next
Maintained link between object and people
When migrating your data from CustomerFirst to BOSSDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to BOSSDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to BOSSDesk work
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Prepare
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from CustomerFirst to BOSSDesk.
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Link CustomerFirst
Fill in the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.
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Link BOSSDesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to BOSSDesk everything
Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from CustomerFirst to BOSSDesk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your BOSSDesk import
Our staff would be more than happy to perform a custom migration if you have specific requirements.
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