CustomerFirst to bold360
migration service
Effortless , no special expertise or coding required. A complete CustomerFirst to bold360 data migration software.
CustomerFirst to bold360
Your best tool for CustomerFirst to bold360 data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and enjoy the wonders happening.Record completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer service information.Simple and easy process
You don’t have to bother about scripting or constantly watch each record transferred.
Just attach your source and target, tick what you want to migrate and let the Migration Wizard do the rest for you.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our team members have access to your credentials or records.
You can be certain with HDM no hacker attacks will take place.
Record mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we strive to propose the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to bold360
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in bold360.Next
Sustained relation between object and people
When migrating your data from CustomerFirst to bold360 we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to bold360 work
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Prepare
Sign-up and go to our migration tool.
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Link CustomerFirst
Select and connect your CustomerFirst service desk with HDM.
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Connect bold360
Grant access to your bold360 account.
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Explain your needs
Let us know what elements of your migration you wish to tweak
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Get your needs estimated
We'll research your case and send you with a cost and a scope of work.
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Migrate from CustomerFirst to bold360 all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your bold360 import
Our staff would be more than happy to run a customized migration in case you have particular needs.
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