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CustomerFirst to Awesome Support (WordPress)
migration service

Smooth , no special knowledge or coding required. A complete CustomerFirst to Awesome Support (WordPress) data migration software.

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Your best tool for CustomerFirst to Awesome Support (WordPress) data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on what data you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and enjoy the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket is missing critical customer support details.
Effortless procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just link both platforms, tick what you want to migrate and let the system deal with the remainder.

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is key which is why we created a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from CustomerFirst to Awesome Support (WordPress)

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Awesome Support (WordPress).

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Retained connectivity between object and people

When migrating your data from CustomerFirst to Awesome Support (WordPress) we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to Awesome Support (WordPress) work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from CustomerFirst to Awesome Support (WordPress).

  • Connect CustomerFirst

    Fill out the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    When everything's tested out, find a quiet time with the least load on the support team and start migrating from CustomerFirst to Awesome Support (WordPress).

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Awesome Support (WordPress) import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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