CustomerFirst to AnswerIQ
migration service
Smooth , no special knowledge or coding required. A complete CustomerFirst to AnswerIQ data migration instrument.
CustomerFirst to AnswerIQ
Your best tool for CustomerFirst to AnswerIQ data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and see the magic happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service information.Simple and easy procedure
No need to worry about scripting or constantly watch each piece of info moved.
Just attach your source and target, tick what you need to migrate and let the Migration Wizard deal with the remainder.
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your credentials or records.
You can be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few clicks you will be able to choose what goes where, when it goes, and in what order.
Our developers took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to AnswerIQ
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in AnswerIQ.Next
Maintained connection between object and people
When migrating your data from CustomerFirst to AnswerIQ we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to AnswerIQ
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to AnswerIQ work
-
Prepare
Sign-up and go to our migration tool.
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Connect CustomerFirst
Pick and connect your CustomerFirst service desk with HDM.
-
Connect AnswerIQ
Grant access to your AnswerIQ account.
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Outline your business needs
Let us know what aspects of your migration you wish to modify
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Have your requirements estimated
We shall analyze your case and send you with a price and a scope of tasks.
-
Migrate from CustomerFirst to AnswerIQ all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your AnswerIQ import
Our staff would be more than happy to run a custom migration if you have special requirements.
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