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CustomerFirst to Amazon Redshift
migration service

Smooth , no special knowledge or coding required. A complete CustomerFirst to Amazon Redshift data migration software.

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Your best tool for CustomerFirst to Amazon Redshift data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply decide on the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and see the magic happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing vital customer support details.
Automated migration

Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.

Connect the help desks, choose data, click ok, and you’re done!

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members can see your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and how.

Our software considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from CustomerFirst to Amazon Redshift

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Amazon Redshift.

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Sustained relation between object and people

When migrating your data from CustomerFirst to Amazon Redshift we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to Amazon Redshift work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and link your CustomerFirst support desk with HDM.

  • Grant the right to access your Amazon Redshift account.

  • Describe your requirements

    Let us know exactly what components of your migration you wish to adjust

  • Have your requirements estimated

    We shall research your case and send you with a the overall cost and a scope of work.

  • Migrate from CustomerFirst to Amazon Redshift all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Amazon Redshift import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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