CustomerFirst to ALVAO Service Desk
migration service
Extremely easy , no special knowledge or coding required. A complete CustomerFirst to ALVAO Service Desk data migration software.
CustomerFirst to ALVAO Service Desk
The best CustomerFirst to ALVAO Service Desk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just pick customer info you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and observe the magic happening.Data completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service information.Easy procedure
No need to worry about scripting or constantly control each piece of info transferred.
Just link your source and target, tick what you need to migrate and allow the Migration Wizard do the rest for you.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our staff members have access to your credentials or records.
You can be sure that with HDM no data breaches are possible.
You’re in control
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of clicks you will be able to pick what goes where, when it goes, and in what order.
Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we strive to offer the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from CustomerFirst to ALVAO Service Desk
Strong safety of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in ALVAO Service Desk.Next
Sustained association between object and people
When migrating your records from CustomerFirst to ALVAO Service Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to ALVAO Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to ALVAO Service Desk work
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Get ready
Sign up and go to our migration service.
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Link CustomerFirst
Select and connect your CustomerFirst service desk with HDM.
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Connect ALVAO Service Desk
Grant access to your ALVAO Service Desk account.
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Outline your requirements
Let us know what elements of your migration you would like to adjust
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Have your requirements estimated
We will analyze your case and get back to you with a price range and a scope of work.
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Migrate from CustomerFirst to ALVAO Service Desk everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your ALVAO Service Desk import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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