CustomerFirst to Alloy Navigator
migration service

Effortless , no special skill set or programming required. A complete CustomerFirst to Alloy Navigator data migration tool.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from CustomerFirst to Alloy Navigator

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Alloy Navigator.

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Maintained relation between object and people

When migrating your data from CustomerFirst to Alloy Navigator we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from CustomerFirst to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from CustomerFirst to Alloy Navigator work

  • Prepare

    Register and go to our migration software.

  • Choose and link your CustomerFirst support desk with HDM.

  • Connect Alloy Navigator

    Grant the right to access your Alloy Navigator account.

  • Outline your requirements

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your preferences estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from CustomerFirst to Alloy Navigator everything

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Alloy Navigator import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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