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CustomerFirst to ActiveSeries Suite
migration service

Smooth , no special expertise or coding required. A complete CustomerFirst to ActiveSeries Suite data migration instrument.

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Your best tool for CustomerFirst to ActiveSeries Suite data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and enjoy the miracle happening.
Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer support details.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Link the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is key which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press you will be able to select what goes where, when it starts, and how.

Our developers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Except producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from CustomerFirst to ActiveSeries Suite

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in ActiveSeries Suite.

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Retained relation between object and people

When migrating your data from CustomerFirst to ActiveSeries Suite we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CustomerFirst to ActiveSeries Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CustomerFirst to ActiveSeries Suite work

  • Prepare

    Register and go to our migration service.

  • Choose and link your CustomerFirst support desk with HDM.

  • Connect ActiveSeries Suite

    Give the right to access your ActiveSeries Suite account.

  • Outline your needs

    Let us know exactly what parts of your migration you would like to adjust

  • Get your preferences estimated

    We'll investigate your application and send you with a total price and a scope of work.

  • Migrate from CustomerFirst to ActiveSeries Suite all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ActiveSeries Suite import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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