CustomerFirst to ActiveSeries Suite
migration service
Smooth , no special expertise or coding required. A complete CustomerFirst to ActiveSeries Suite data migration instrument.
CustomerFirst to ActiveSeries Suite
Your best tool for CustomerFirst to ActiveSeries Suite data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and enjoy the miracle happening.Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer support details.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.
Link the help desks, choose records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.
Security is priority
Information is key which is why we created a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press you will be able to select what goes where, when it starts, and how.
Our developers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from CustomerFirst to ActiveSeries Suite
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in ActiveSeries Suite.Next
Retained relation between object and people
When migrating your data from CustomerFirst to ActiveSeries Suite we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CustomerFirst to ActiveSeries Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CustomerFirst to ActiveSeries Suite work
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Prepare
Register and go to our migration service.
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Link CustomerFirst
Choose and link your CustomerFirst support desk with HDM.
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Connect ActiveSeries Suite
Give the right to access your ActiveSeries Suite account.
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Outline your needs
Let us know exactly what parts of your migration you would like to adjust
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Get your preferences estimated
We'll investigate your application and send you with a total price and a scope of work.
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Migrate from CustomerFirst to ActiveSeries Suite all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ActiveSeries Suite import
Our staff would be more than happy to run a customized migration in case you have special requirements.
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