CustomerFirst to Activate
migration service
Trouble-free , no special expertise or coding required. A complete CustomerFirst to Activate data migration instrument.
CustomerFirst to Activate
The best CustomerFirst to Activate tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just choose what data you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and enjoy the miracle happening.Data completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer service information.Easy procedure
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, tick what you need to take to a new database and allow the system do the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
You data is key which is why we designed a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Simple & effective
In just a couple of clicks it is possible to select what goes where, when it starts, and how.
Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Good service first
Except producing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from CustomerFirst to Activate
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Activate.Next
Maintained connection between object and people
When migrating your records from CustomerFirst to Activate we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CustomerFirst to Activate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CustomerFirst to Activate work
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Get ready
Register and go to our migration service.
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Link CustomerFirst
Pick and connect your CustomerFirst service desk with HDM.
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Connect Activate
Give the right to access your Activate account.
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Describe your needs
Let us know what aspects of your migration you would like to fine-tune
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Get your needs estimated
We'll research your case and get back to you with a price and a scope of tasks.
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Migrate from CustomerFirst to Activate all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Activate import
Our team would be more than happy to run a personalized migration in case you have particular needs.
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