CustomerFirst to Activate
migration service

Trouble-free , no special expertise or coding required. A complete CustomerFirst to Activate data migration instrument.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from CustomerFirst to Activate

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Activate.

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Maintained connection between object and people

When migrating your records from CustomerFirst to Activate we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from CustomerFirst to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from CustomerFirst to Activate work

  • Get ready

    Register and go to our migration service.

  • Pick and connect your CustomerFirst service desk with HDM.

  • Connect Activate

    Give the right to access your Activate account.

  • Describe your needs

    Let us know what aspects of your migration you would like to fine-tune

  • Get your needs estimated

    We'll research your case and get back to you with a price and a scope of tasks.

  • Migrate from CustomerFirst to Activate all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Activate import

Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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