CSV to VIZOR ServiceDesk
migration service

Smooth , no special expertise or coding required. A complete CSV to VIZOR ServiceDesk data migration instrument.

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Your best tool for CSV to VIZOR ServiceDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and see the magic happening.
Record completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer support details.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link both platforms, choose what you need to migrate and allow the Migration Wizard do the remainder.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we developed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from CSV to VIZOR ServiceDesk

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in VIZOR ServiceDesk.

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Sustained connection between object and people

When migrating your data from CSV to VIZOR ServiceDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CSV to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to VIZOR ServiceDesk work

  • Prepare

    Sign up and go to our migration service.

  • Choose and link your CSV support desk with HDM.

  • Connect VIZOR ServiceDesk

    Grant access to your VIZOR ServiceDesk account.

  • Describe your requirements

    Let us understand precisely what aspects of your migration you wish to tweak

  • Have your requirements estimated

    We'll research your application and get back to you with a cost and a scope of work.

  • Migrate from CSV to VIZOR ServiceDesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your VIZOR ServiceDesk import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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