CSV to Vision Helpdesk
migration service

Smooth , no special expertise or coding required. A complete CSV to Vision Helpdesk data migration tool.

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Your best tool for CSV to Vision Helpdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer support information.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.

Attach the platforms, choose data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is everything which is why we created a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in charge

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from CSV to Vision Helpdesk

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Vision Helpdesk.

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Sustained association between object and people

When migrating your data from CSV to Vision Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect CSV

    Pick and link your CSV service desk with HDM.

  • Grant access to your Vision Helpdesk account.

  • Clarify your business needs

    Let us know exactly what components of your migration you want to adjust

  • Have your preferences estimated

    We'll investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from CSV to Vision Helpdesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Vision Helpdesk import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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