CSV to VCC Live
migration service
Effortless , no special skill set or programming required. A complete CSV to VCC Live data migration instrument.
CSV to VCC Live
Your best tool for CSV to VCC Live data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply pick what data you need to move and start the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the target solution and enjoy the magic happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost essential customer service information.Simple and easy process
You don’t have to bother about scripting or continuously watch each record transferred.
Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Data maintenance
Your customer info migrates unite and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or records.
You can rest assured that with HDM no hacker attacks are possible.
Data mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press you will be able to select what goes where, when it goes, and in what order.
Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from CSV to VCC Live
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in VCC Live.Next
Maintained connection between object and people
When migrating your data from CSV to VCC Live we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CSV to VCC Live
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to VCC Live work
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Prepare
Register and go to our migration software.
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Connect CSV
Opt and connect your CSV service desk with HDM.
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Connect VCC Live
Grant access to your VCC Live account.
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Describe your business needs
Let us know what elements of your migration you would like to fine-tune
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Get your preferences estimated
We'll analyze your application and send you with a cost and a scope of work.
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Migrate from CSV to VCC Live all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your VCC Live import
Our staff would be more than happy to perform a personalized migration if you have specific requirements.
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