CSV to UseDesk
migration service
Trouble-free , no special knowledge or coding required. A complete CSV to UseDesk data migration instrument.
CSV to UseDesk
The best CSV to UseDesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the miracle happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.Easy process
No need to worry about coding or continuously control each piece of info moved.
Just link your source and target, choose what you need to migrate and let the tool deal with the rest for you.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members have access to your credentials or other information.
You can be sure that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to select what goes where, when it starts, and in what order.
Our developers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we work to propose the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from CSV to UseDesk
Strong safety of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in UseDesk.Next
Sustained relation between object and people
When migrating your records from CSV to UseDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CSV to UseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CSV to UseDesk work
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Get ready
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from CSV to UseDesk.
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Link CSV
Fill in the form with necessary credentials to permit our data migration tool to access records from your current help desk.
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Link UseDesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to UseDesk all data
Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from CSV to UseDesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your UseDesk import
Our team would be more than happy to run a personalized migration in case you have particular demands.
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