CSV to uCare Help Desk
migration service
Effortless , no special skill set or coding required. A complete CSV to uCare Help Desk data migration software.
CSV to uCare Help Desk
Your best tool for CSV to uCare Help Desk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on the records you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and see the magic happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer support information.Effortless process
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, pick what you need to take to a new database and let the Migration Wizard deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their previous connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Data mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to choose the data arrangement, when it goes, and in what order.
Our software considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Except providing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from CSV to uCare Help Desk
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in uCare Help Desk.Next
Retained link between object and people
When migrating your data from CSV to uCare Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CSV to uCare Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to uCare Help Desk work
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Prepare
Register and go to our migration service.
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Connect CSV
Opt and link your CSV service desk with HDM.
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Link uCare Help Desk
Grant access to your uCare Help Desk account.
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Detail your business needs
Let us know what aspects of your migration you want to modify
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Have your requirements estimated
We will investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from CSV to uCare Help Desk all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your uCare Help Desk import
Our staff would be more than happy to perform a custom migration if you have particular demands.
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