CSV to Tender Support
migration service

Effortless , no special knowledge or coding required. A complete CSV to Tender Support data migration instrument.

More details

Your best tool for CSV to Tender Support data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and see the wonders happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer service details.
Simple and easy procedure

No need to worry about coding or continuously watch each record moved.

Just attach your source and target, pick what you need to take to a new database and allow the tool deal with the remainder.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.

You may be certain with HDM no data breaches are possible.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In just a couple of clicks you will be able to choose the data arrangement, when it goes, and how.

Our tech engineers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from CSV to Tender Support

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in Tender Support.

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Retained connection between object and people

When migrating your data from CSV to Tender Support we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to Tender Support work

  • Prepare

    Sign-up and go to our migration tool.

  • Pick and connect your CSV support desk with HDM.

  • Grant the right to access your Tender Support account.

  • Clarify your business needs

    Let us understand precisely what parts of your migration you need to modify

  • Have your requirements estimated

    We shall research your application and send you with a cost and a scope of tasks.

  • Migrate from CSV to Tender Support all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Tender Support import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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