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CSV to Teckst
migration service

Smooth , no special expertise or coding required. A complete CSV to Teckst data migration instrument.

More details

Your best tool for CSV to Teckst data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and see the miracle happening.
Record completion
Transfer your help desk data in full to ensure that no ticket is missing vital customer service details.
Easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link your source and target, tick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our team members have see your credentials or other information.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks you will be able to choose what goes where, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from CSV to Teckst

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Teckst.

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Sustained connectivity between object and people

When migrating your data from CSV to Teckst we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to Teckst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to Teckst work

  • Prepare

    Sign up and go to our migration tool.

  • Select and connect your CSV support desk with HDM.

  • Connect Teckst

    Give access to your Teckst account.

  • Clarify your business needs

    Let us understand precisely what parts of your migration you want to modify

  • Have your preferences estimated

    We will analyze your application and get back to you with a total price and a scope of work.

  • Migrate from CSV to Teckst everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Teckst import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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