CSV to Teamwork Desk
migration service

Extremely easy , no special know how or programming required. A complete CSV to Teamwork Desk data migration tool.

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The best CSV to Teamwork Desk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing essential customer support information.
Effortless process

No need to worry about coding or constantly watch each record moved.

Just link both platforms, choose what you want to take to a new database and let the Migration Wizard do the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we developed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from CSV to Teamwork Desk

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Teamwork Desk.

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Retained connectivity between object and people

When migrating your records from CSV to Teamwork Desk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CSV to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to Teamwork Desk work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from CSV to Teamwork Desk.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Teamwork Desk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Teamwork Desk everything

    When everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from CSV to Teamwork Desk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Teamwork Desk import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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