CSV to TeamSupport
migration service

Trouble-free, no special know how or coding required. A complete CSV to TeamSupport data migration software.

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The best CSV to TeamSupport tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick the records you need to move and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and see the magic happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer support details.
Effortless process

No need to worry about coding or continuously watch each record moved.

Just attach both platforms, pick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we developed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose what goes where, when it goes, and how.

Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Except producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from CSV to TeamSupport

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields, thus letting you ensure that the records end up being in the right destinations in TeamSupport.

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When migrating your records from CSV to TeamSupport we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to TeamSupport work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from CSV to TeamSupport.

  • Connect CSV

    Fill out the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect TeamSupport

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences.

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to TeamSupport all data

    Once everything's validated, choose a quiet time with the least load on the support department and start migrating from CSV to TeamSupport.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your TeamSupport import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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