CSV to SysAid
Smooth, no special knowledge or programming required. A complete CSV to SysAid data migration tool.
Your best tool for CSV to SysAid data migrationNo need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resourcesSkip complex data audit and tool development processes. Simply choose what data you need to migrate and start the transition immediately.
Simple migrationNo tech knowledge or skill required. Just select what data will go to the target system and enjoy the miracle happening.
Record completionMove your help desk info in full to make certain that no ticket is missing vital customer service information.
Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.
Connect the platforms, pick records, click ok, and you’re done!
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
Information is everything which is why we developed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You’re in charge
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from producing great customer service, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from CSV to SysAid
Strong privacy of your recordsThe migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and even custom fields, thus helping you to make sure that the data end up in the right places in SysAid.
Retained connection between object and peopleWhen migrating your data from CSV to SysAid we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from CSV to SysAid
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to SysAid work
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from CSV to SysAid.
Fill in the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences.
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to SysAid all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from CSV to SysAid.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a specialist run your SysAid import
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